1. Commitment Period:
- The Member agrees to commit to the selected package (12 months, 6 months, or 3 months) from the start date specified in this Contract.
2. Payment Terms:
- Monthly fees are due on the first day of each month and will be automatically charged to the payment method provided by the Member.
- Late payments may result in a late fee of R 50.00 per day after the due date.
3. Cancellation Policy:
- Early termination of the Contract will incur a cancellation fee of 20% of the remaining balance for the commitment period.
- Cancellations must be submitted in writing to info@powerup.co.za at least 30 days prior to the desired end date.
4. Freezing Membership:
- Members are allowed to freeze their membership once per contract term for a minimum of one month and a maximum of three months. A written request must be submitted to info@powerup.co.za at least 15 days in advance.
5. Refunds:
- No refunds will be given for partial months or unused sessions.
- Refunds may only be issued in cases of medical necessity, with documentation from a licensed healthcare provider.
6. Trainer Assignments:
- While we strive to provide consistent trainers, trainer assignments may change due to scheduling and availability. The Studio can be contacted for any issues regarding training sessions.
7. Session Scheduling:
- Sessions must be scheduled in advance through our online booking system or by contacting the Studio directly.
- Cancellations or rescheduling of sessions require at least 24 hours notice to avoid a session being counted as used.
8. Health and Safety:
- Members must complete a health questionnaire before starting EMS training.
- Any changes in health status must be reported to the Studio immediately.
- Members are required to follow all safety instructions and guidelines provided by their trainer.
9. Facility Access:
- Members have access to all available facilities during their session times.The Studio reserves the right to modify operating hours or close temporarily for maintenance, holidays, or events.
10. Liability Waiver:
- The Member acknowledges that engaging in EMS training involves potential risks. The Studio and its employees shall not be held liable for any injuries, damages, or losses incurred during training sessions.
- Members are advised to consult with a healthcare provider before beginning any new fitness program.
11. Code of Conduct:
- Coming late for a scheduled session, will result in only the time left of the scheduled timeslot, to be completed.
- Disruptive or inappropriate behaviour may result in the termination of membership without a refund.
12. Privacy Policy:
- The Studio respects your privacy and will protect your personal information in accordance with applicable laws.
- Your information will not be shared with third parties without your consent, except as required by law.
